The start of the summer holidays - Travel information for passengers

04.07.2014

The holidays are always the busiest travel period: in Berlin the school summer holidays start this coming Wednesday, followed by Brandenburg a day later. This marks the start of the peak travel season at Schönefeld and Tegel airports. As in previous years high traffic volumes are anticipated at the beginning of the summer holidays. In the first few days of the school summer holidays (10 – 13 July 2014) around 2,650 flights are scheduled for Schönefeld and Tegel, with an estimated 350,000 passengers. This is a growth in passenger numbers of seven per cent compared with the start of the summer holidays in 2013. Around 75% of this traffic will be handled at Tegel.

Airlines and routes

This summer, passengers can fly from Berlin to a total of 129 destinations in Europe and 20 intercontinental flights, including eight long-haul services, to 49 countries and 12 destinations in Germany. In addition to the long-haul flights to Abu Dhabi, Beijing, Doha, Miami, Chicago, New York, Newark and Ulan Bator, there is also a wide choice of services to attractive European destinations. The summer flight schedule now also includes new links to Pisa, Catania and Palermo (AirOne), Barcelona (norwegian), Shannon in Ireland (Ryanair), Verona, Ancona and Sarajevo (Germanwings), Antalya (Germania), Thessaloniki (Aegean Airlines), Rome (Vueling), Tallinn (Estonian Air) and Faro (easyJet). Additionally, airberlin has increased its service frequency to the United States. The service Berlin-Tegel (TXL) to New York (JFK) is now flown ten times weekly; the service to Chicago is flown daily.

Refurbishment work at the south runway at TXL

Refurbishment work on the south runway at Berlin-Tegel Airport will take place between 14 and 21 July 2014. During this time, all air traffic will be handled on the north runway. The construction work will take place day and night to expedite the process. We apologise to passengers for any inconvenience or delays this may cause.

Service information for passengers

On account of the high traffic volumes anticipated, passengers are recommended to obtain information online or by phone on their flight status prior to travelling to the airport, and to plan their arrival at the airport in time in order to enjoy a relaxing check-in for their flight. Many airlines also offer a free online check-in service. As parking facilities are limited, passengers are advised to travel to the airport using public transport. As a general rule, extra time should always be allowed for travelling to and within the airport.

To avoid unnecessary waits at the security checkpoints we recommend going to security immediately after checking-in. This helps to speed up the process and avoid lengthy waiting times due to the extensive security checks that all passengers must undergo.

We also recommend that all passengers contact their tour operator, their airline or go to www.berlin-airport.de to find out about baggage regulations and restrictions. Which items can you pack in your hand-luggage? What should be placed in your hold baggage? What are the weight limits for baggage?

Due to security reasons restrictions still apply to the carrying of liquids in hand luggage on board aircraft. These include creams, perfume, toothpaste. Each passenger is permitted to carry liquids only in a resealable, transparent plastic bag with a maximum volume of 1 litre. The containers in this bag must not exceed a maximum volume of 100ml each.

Contact and online services

The airport operator offers many ways of obtaining information and updates about travelling to and from the airport or the services available at the airport.

  • The information hotline +49 30 6091-1150 is open 24/7 for general queries; all calls are charged as local calls. 
  • At www.berlin-airport.de passengers can see the latest traffic updates, arrival and departure details, maps, information on airport services and a wide range of travel tips. The website provides flight status information and a text message notification service. Users accessing the site with a smartphone will automatically be routed to the mobile site. 
  • Flight details for all arrivals and departures as well as a wide range of information on the services available at Schönefeld and Tegel airports can also be conveniently accessed with the free “Berlin Airport” app, which is available in Android and iOS versions. Using the function “My Flight” passengers can have personalised check-in, gate and boarding details as well news of changes or delays sent straight to their phone as push notifications. A calendar function allows flight times to be included in the user’s own calendar. Passengers can also send ready-formatted SMS messages or emails to family and friends to notify them of their flight times. Additionally, the app provides a wealth of information about the airports at Schönefeld and Tegel, e.g. arrivals and departures, shops, restaurants and services as well as zoomable terminal maps. 
  • In addition, live information can be obtained and queries made 24/7 via the Twitter service account www.twitter.com/berlinairport.

Experience the airport without taking off

Those who aren't travelling in summer can still enjoy a whiff of airport air, for instance by booking the holiday programme “A Day at the Airport” or taking one of our airport tours.

Holiday programme: A Day at the Airport
This year, the popular children’s holiday programme “A Day at the Airport” takes place for the 19th time. Children accompanied by their parents, grandparents or friends can spend a whole day exploring Schönefeld Airport. Groups from holiday camps and individuals are also very welcome. The tour starts in the morning at 9 am in front of Terminal C at Berlin Schönefeld Airport. After breakfast together in the airport canteen, the tour continues by bus, taking in the apron and stopping off at the federal police and the airport fire brigade. The children also visit the Lufthansa hangar, the small aircraft Piper “Seneca” and the 32-metre-high Infotower. From here, the children have a great view of the terminal of the new Berlin Brandenburg Airport, and can also see the hive of activity at Schönefeld Airport from up here. After a joint lunch in the airport canteen the group visits the observation terrace at Schönefeld Airport. The Day at the Airport ends at around 3 pm.
The holiday programme “A Day at the Airport” will take place every weekday from 11 July to 22 August 2014 and costs €20 per person, including breakfast and lunch.


Even more airport air

  • On the guided bus tours “Experience BER” visitors can take a closer look at the BER airport project. 
  • In the summer months visitors can explore BER by bike on Saturdays and Sundays. The tour BER on bike crosses the BER site; guides are on hand to provide information about the latest developments at BER. 
  • The Infotower is open for visitors daily between 10 am and 6 pm (March to October). The 32-metre-high tower provides a great view of the BER site and the bustle at Schönefeld Airport.
  • The visitor terraces at Schönefeld and Tegel also provide an exciting view of the busy day-to-day work of an airport: aircraft from all around the world, aircraft handling, landings and take-offs. Open daily from 8 am until 6 pm (Schönefeld) and 8 am until 8 pm (Tegel).

Reservations and bookings
Prior booking is required for the holiday programme “A Day at the Airport” and the “Experience BER” and “BER on Bike” tours. To book, call the Airport Visitor Service on +49 30 6091-77770 from Monday to Friday between 10 am and 3 pm. Outside of these opening hours, reservations or enquires can be made by fax on +49 30 6091-77778.

Contact
Spokesman Lars Wagner

Lars Wagner Head of the Press Office / Spokesman
Berlin Brandenburg Airport

+49 30 6091-70100 +49 30 6091-70070

Contact
Daniel Tolksdorf

Daniel Tolksdorf Spokesman
Berlin Brandenburg Airport

+49 30 6091-70100 +49 30 6091-70070