School holiday start in Berlin and Brandenburg: Travel advice for passengers from Schönefeld and Tegel airports

19.07.2017

An increased level of travel activity at the German capital's airports is to be reckoned with as the school holidays for summer start on 20 July 2017 for the region. On the holiday start dates alone (Thursday, 20 July 2017 to Sunday, 23 July 2017), around 3,000 aircraft movements  and approximately 430,000 airline passengers are expected. Travelers leaving from Berlin have a choice between 171 destinations in 56 countries. A total of 80 airlines will service the German capital during the summer holidays.

General Travel Advice for Passengers

Start your holiday relaxed
Due to the increased travel activity, passengers are urged to find out about their flight status and luggage details before their departure, either online or by phone. Depending on the destination, passengers are asked to be at the airport at least two to three hours before departure to ensure a relaxed check-in process. On top of this, many airlines offer a free online check-in service.

_Free Airport WiFi: Surfing free and easily
From 1 June 2017, a round-the-clock, free WiFi connection for both passengers and visitors is now available at both Tegel and Schönefeld airports in Berlin. The airport wireless network can be reached by accessing the “_Free Airport WiFi” hotspot. Users are not required to enter any data. Upon accepting the Terms and Conditions in a click, they will be online.

Still available – water for one euro
As was the case in the year gone by, passengers at the security screening area are able to purchase (non-chilled) mineral water in a 0.5 l Tetra Pak at the Heinemann duty free shops for only one euro. The affordably priced water is available at both airports, with the exception of Terminal A at Tegel Airport.

New lounge with views of the airport ramps at Tegel Airport's Terminal C
Passengers can take advantage of new lounge amenities airside at Tegel Airport's Terminal C. The new facilities distinguish themselves through a modern and comfortable atmosphere over three levels, lending to unique views of all the happenings at the airport ramps. The lounge can be used for up to three hours after the payment of a 36 euro fee (with credit card).

Baggage tracing and damage to baggage
Baggage that has been either lost or damaged is the responsibility of the respective airline. Passengers can find the right contact person through the airport website by entering their flight number. 

Travel Advice for Berlin Schönefeld Airport

Arrival
Passengers arriving at Schönefeld airport by car are asked to allocate more time before their departure. The reason for this is that, until 2 September, construction work is taking place between the Spätstrasse and Adlershof junctions on the A113 motorway. This may in turn lead to disruptions or delays.


Parking
Around 4,000 parking spaces are available to passengers at Berlin Schönefeld Airport. The multi-storey car park P4 is currently unavailable for public transport access. The car park P6 is however available in the interim. In addition, passengers are also welcome this year, as was the case previously, to use the car park P3 at the future Berlin Brandenburg Airport site. From there, a shuttle service that runs every 30 minutes will collect passengers and deposit them at Schönefeld airport. Depending on availability, parking spaces can be reserved online from 39 euros a week. Passengers are urged to reserve a parking space in advance.

Travel Advice for Berlin Tegel Airport

Arrival
Construction work is taking place until 3 September 2017 on the Rudolf-Wissel Bridge of the A100 motorway. This may lead to disruptions or delays in arriving at Berlin Tegel Airport. In general, passengers and visitors are asked to allocate more time for arriving as well as for during their stay at the airport. The airport bus TXL runs every 5 minutes from Berlin Hauptbahnhof (Berlin Central Station – with regional and underground train connections) to Tegel Airport.

Contact and online services

The passenger information hotline is available around the clock at local rates for general queries. In addition, the airport company also provides ways of contact and service information through its online channels and by way of app.

  • Airport Info:+49 30 6091-1150
  • Website: www.berlin-airport.de
  • Twitter: www.twitter.com/berlinairport
  • Facebook: www.facebook.com/berlinairport/
  • Instagram: https://www.instagram.com/berlin_airport/
  • Berlin Airport App (Android and iOS)

Experience the airport

'Day at the airport' holiday programme
As in previous years, the popular 'day at the airport' children's holiday programme is happening once again this year, from the 24 July to 1 September 2017. Together with parents, grandparents, friends or the odd visitor, children that are interested can spend the whole day at Schönefeld airport. Both holiday care organisers as well as individuals are warmly invited to take part. Tours take place on weekdays between 8:00 am – 2:30 pm. More information can be found at:

BER by Bike
For those traveling around in a sporty manner these holidays, the interesting bike trail over the ramp area of the Berlin Brandenburg Airport cannot go amiss. The stages on the bike trail include the check-in area, the many operational buildings as well as the airport ramp area along the passenger boarding bridges. More information can be found at: 

Contact
Hannes Stefan Hönemann

Hannes Stefan Hönemann Head of Corporate
Communication

+49 30 6091-70100 +49 30 6091-70070

Contact
Spokesman Lars Wagner

Lars Wagner Head of Press Office /
First Spokesman

+49 30 6091-70100 +49 30 6091-70070

Contact
Daniel Tolksdorf

Daniel Tolksdorf Spokesman

+49 30 6091-70100 +49 30 6091-70070