At the airport
Departing from Terminal A
Terminal A is the centrally located terminal at Schönefeld Airport. The check-in area in Terminal A is located on the first floor. There is a lift directly opposite the right-hand entrance to Terminal A that takes you to the check-in desks on the first floor. The advance security check for your baggage is in the centre of the check-in area. You have access to the check-in desks after you pass this security checkpoint. The staff at the security checkpoint are specially trained in dealing with passengers with reduced mobility. After you have passed this checkpoint, please register at the check-in desk of the airline you will be flying with. The airline’s handling agent there will inform Aviation & Airport Services and will make all further necessary arrangements for your assistance.
The security checkpoints, check-in desks and shopping facilities are all located on the same level on the first floor.
The staff of Aviation & Airport Services are ready to assist you when boarding using the passenger boarding bridges or when going to an aircraft parking position within walking distance on the ground floor.
If you need further information about your travel arrangements or about accessibility at the airport, please use the left-hand entrance to Terminal A. In the entrance area you will find the passenger information desk, the special assistance desk (which is accessible by wheelchair) and an additional lift that provides access to the check-in area on the first floor.