Mobile services

Our information hotline will be pleased to help you with general enquiries and can be reached by telephone at the local rate on +49 30 60911150. In addition to this, we provide service information and offer you ways of contacting us through various online channels. So whether you are at home or out and about, you can choose to be kept updated with the latest information and can send us your service enquiries – free of charge, of course.

App for iOS and Android

The official iPhone and Android apps for Berlin Schönefeld (SXF) and Berlin Tegel (TXL) airports provide passengers and people collecting passengers with comprehensive information about flights and the services at the airport.

Overview of key features:

  • Overview of all arrivals and departures, incl. flight details
  • Practical "My flight" feature for bookmarking a flight with push messages on flight status
  • Flight info can be entered in the calendar and shared directly by e-mail or text message
  • Push information on local offers and services
  • Information on parking spaces and prices
  • Information on travelling by public transport, car, taxi or hired car
  • Overview of shops, restaurants and services at the airport
  • Information on the airports: airport map, services, barrier-free travel and baggage
  • Contact details and social media range

Additional functions of the iPhone app:

  • Passbook voucher function

You can download the apps free of charge from the Apple App Store and Google Play Store.

Notification service by text message and email

We have teamed up with flyamo to provide you with a free notification service, so regardless of whether you are a passenger or are coming to the airport to collect someone you can be kept informed of the latest flight status by text message or email, wherever you are. The notifications inform you about the expected departure or arrival time, possible delays and other changes as well as about the terminal, check-in desk and gate. You can activate the service after first selecting the relevant flight in the “Arrivals and departures” or “Travel planning” section and then clicking on the SMS text message symbol or the respectively labelled button.

Please note that the SMS text messaging service is only available on our German website since the sending of SMS messages is only intended for the German cellular network. The free flight-status information sent by text message or email is a service provided by flyamo GmbH.  


With our Twitter service account @berlinairport we provide information on airport operations in Schönefeld and Tegel in real time 24/7 and are pleased to answer your questions. In short messages called Tweets, which are no longer than 140 characters, we provide service information in German and English and reply to your enquiries. You can use Twitter on stationary desktop computers as well as on mobile devices.

We can be contacted on the following Twitter page 24/7:


Passengers and visitors to Schönefeld and Tegel Airports can enjoy Internet access for 60 minutes free of charge. To use the service, users must first activate Wi-Fi reception on their mobile device and then select the network “Free Airport WiFi Telekom”.

Airport Info

+49 30 60911150


Our airport information staff can be reached 24/7.