German Federal Police
The German Federal Police at Tegel Airport are tasked with border protection and aviation security. They cooperate closely with other security services, the airport operator and airline companies.
The German Federal Police service point is on the ground floor of the main hall in Terminal A (service centre). Opening hours: Mon.–Sun.: 5 a.m. to 10 p.m.
Telephone: +49 30 41033-234
Service number: 0800 6 888 000 (free 24-hour hotline)
More information on the tasks performed by the German Federal Police can be found at:
The Berlin State Police are responsible for safeguarding areas accessible to the public and the environs of Tegel Airport.
Polizei Abschnitt 11, Flughafenwache, Flughafen Berlin-Tegel, 13405 Berlin
Telephone: +49 30 4664-111846 / Public hotline: +49 30 4664-4664
The police service point is on the ground floor of the main hall in Terminal A (service centre).
Opening hours: Mon.–Sun.: 6 a.m. to 10 p.m.
Additional useful information is provided by the online station of the State Police at:
The Federal Aviation Office
The Federal Aviation Office (LBA) guarantees the existing high safety standards in German aviation and flight safety by means of numerous approval, certification and supervisory functions.
Adress in Berlin: Jeanette-Wolff-Straße 11 in 12355 Berlin
Phone: +49 531 23558009
More information on the work of the LBA can be found at:
The German Customs Administration monitors cross-border merchandise movements at Tegel and collects the relevant customs charges and taxes. Passengers arriving at the airport must report all goods that have to be declared to customs.
The customs service point is on the ground floor of the main hall in Terminal A (service centre).
Opening hours: Mon.–Sun.: 5 a.m. to 11.30 p.m.
Telephone: +49 30 4101-3135
Click on this link for more information about the customs authority: