At the airport

To ensure your stay at Tegel Airport is as pleasant as possible, there are contact persons and various resources to assist you in each terminal.

Departing from Terminal A

At the airport

Terminal A is the central terminal building at Tegel Airport. If you have parked in one of the parking spaces reserved for disabled passengers then you can access the terminal building through one of the nearby lifts. All check-in counters in Terminal A are on the ground level. Please go to your airline’s check-in counter. The airline’s handling agent will inform Aviation & Airport Services and will arrange for all further special assistance to be provided to take you to your flight. 

Many of the shops in Terminal A are also located on the ground floor. To access the facilities on Level 1 in Terminal A (the Service Center), please use one of the lifts.

Departing from Terminal B

Terminal B is located adjacent to Terminal A. Both terminal buildings are linked by a corridor. If you have parked in one of the parking spaces reserved for disabled passengers then you can access Terminal B through one of the nearby lifts. Please go to your airline’s check-in counter. The airline’s handling agent will inform Aviation & Airport Services and will arrange for all further special assistance to be provided to take you to your flight. 

From Terminal B you can access a wide range of shops in Terminal A, most of which are located on the ground floor. To access the facilities on Level 1 in Terminal A (the Service Center), please use one of the lifts.

Departing from Terminal C

Terminal C is located next to Terminal B, but on a different level. The various levels are all connected by several lifts. If you have parked in one of the parking spaces reserved for disabled passengers in Car Park P5, then you can access Terminal C at ground level through the entrance at Terminal C3. Please go to your airline’s check-in counter. The airline’s handling agent will inform Aviation & Airport Services and will arrange for all further special assistance to be provided to take you to your flight. 

The shops in Terminal C are located on the ground floor.

Departing from Terminal D

Terminal D is located next to Terminal A. The Car Park P2 is located immediately adjacent to Terminal D and both are connected by a lift. All check-in counters in Terminal D are fully accessible. Please go to your airline’s check-in counter. The airline’s handling agent will inform Aviation & Airport Services and will arrange for all further special assistance to be provided to take you to your flight. 

The shops in Terminal D are located on the ground floor.

Departing from Terminal E

Terminal E is located below Terminal D. The Car Park P2 is situated immediately adjacent to it and both buildings are connected by a corridor. There are no check-in counters in Terminal E, only an arrivals area and the counter for checking-in oversized baggage. Terminal E is connected to the levels of the other terminal buildings through several lifts. 

Wheelchair users with motorised wheelchairs should please observe the following information