Services at Berlin Tegel Airport

Service

Car hire service

ServiceLocationContactOpening hours
Avis Budget

Airport mapTerminal E, outside, P2

+49 30 41043148

Mon-Sat 7 a.m. - 11.30 p.m.
Sun 8 a.m. - 11.30 p.m.

Enterprise/National/Alamo

Airport mapTerminal E, outside, P2

+49 30 41012151

Mon-Sun 7.30 a.m. - 11 p.m.

Europcar

Airport mapTerminal E, outside, P2

+49 30 4178520
In case of emergency:
+49 40 520188100

Mon-Fri 7 a.m. - 11 p.m.
Sat-Sun 7.30 a.m. - 11 p.m.

Hertz/Dollar Thrifty

Airport mapTerminal E, outside, P2

+49 30 41704674

Mon-Fri 7 a.m. - 11 p.m.
Sat-Sun 8 a.m. - 11 p.m.

Sixt

Airport mapTerminal E, outside, P2

+49 1806 252525*

Mon-Fri 7 a.m. - 11.30 p.m.
Sat-Sun 8 a.m. - 11.30 p.m. 

Buchbinder rent a car/Global drive

Airport mapTerminal E, outside, P2

+49 30 683201130

Mon-Fri 7 a.m. - 11 p.m.
Sat-Sun-public holidays
7.30 a.m. - 11 p.m.

* land line price: 20 ct/min.; 60 ct/min. from a mobile network

Cash machines

Service Description and location Contact Opening hours
Berliner Bank

Statements

Airport map Terminal A, Service Center

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24 hrs
Berliner Bank

Cash

Airport map Terminal A, departure ring, outside Gate 4

---

24 hrs
Berliner Bank

Cash

Airport map Terminal A, departure ring, outside Gate 11

---

24 hrs
Berliner Bank

Cash

Airport map Terminal A, departure ring, outside Gate 15

---

24 hrs
Berliner Sparkasse

Cash (euros, dollars, pounds)

Airport map Terminal A, departure ring, outside Gate 12

---

24 hrs
Berliner Volksbank

Cash

Airport map Terminal A, departure ring, outside Gate 9

---

24 hrs
Berliner Volksbank

Cash

Airport map Terminal C

---

24 hrs
Berliner Volksbank

Cash

Airport map After the security checkpoints Terminal C, Gates 38–57

---

24 hrs
Postbank

Cash

Airport map Terminal A, Service Center

---

24 hrs
Reisebank

Cash (euros, dollars, pounds)

Airport map Terminal A, transfer Terminal B

---

24 hrs
Travelex machines

Cash (euros, dollars, pounds)

Airport map Terminal A, departure ring, outside Gate 0

Airport map Terminal A, departure ring, outside Gate 3

Airport map Terminal A, departure ring, outside Gate 6

---

24 hrs
Travelex machines

Cash (euros, dollars, pounds)

Airport map Terminal C, after the security checkpoints

---

24 hrs

Currency change

Service Description and location Contact Opening hours
Reisebank / desk

Currency exchange, deposits, withdrawals, cheques, tax refund

Airport map Terminal A, transfer Terminal D

+49 30 41701355

6.30 a.m.–9 p.m.
Travelex / exchange desk

Currency exchange, deposits, withdrawals, cheques, tax refund

Airport map Terminal A, departure ring, outside Gate 0

Airport map Terminal C

---

5.15 a.m.–9.45 p.m.
Travelex / foreign currency cash machine

Cash (euros, dollars, pounds)

Airport map Terminal A, departure ring, outside Gate 0

---

24 hrs
Travelex / foreign currency cash machine

Cash (euros, dollars, pounds)

Airport map Terminal A, departure ring, outside Gate 3

---

24 hrs
Travelex / foreign currency cash machine

Cash (euros, dollars, pounds)

Airport map Terminal A, departure ring, outside Gate 6

---

24 hrs
Travelex / foreign currency cash machine

Cash (euros, dollars, pounds)

Airport map Terminal C

---

24 hrs

Lounges

Service Description and location Contact Opening hours
Air France Lounge

Airport mapTerminal A, 3rd floor

+49 30 41012727

4.45 a.m.–9.30 p.m.
BerlinAirportClub Lounge

Airport mapTerminal A, 1st floor

+49 30 41013427

Mon.–Sat. 6.45 a.m.–9 p.m.
Sun. 7.45 a.m.–9 p.m.
British Airways Terraces Lounge

Airport mapTerminal A, 1st floor

+49 30 41012635

Sun. - Fri.

5.30 a.m. – 10.00 p.m.
Sat.

5.30 a.m. – 10.30 p.m.

Greenwings VIP Lounge

Airport mapTerminal A, 1st floor

+49 30 41013093

9 a.m.–3 p.m.

On demand

Lufthansa Lounge

Airport mapTerminal A, 1st floor

+49 30 4101566370

5.15 a.m.–9.15 p.m.

VIP service

                Contact
Flughafen Berlin Brandenburg GmbH

+49 30 4101 72780
vip@berlin-airport.de

4S GroundLogistics GmbH

+49 30 4101 3427

Greenwings VIP-Service 

+49 30 4101 3093

Luggage

Service  Description and location Contact Opening hours
Left luggage

Airport mapTerminal A, Service Center

---

Mon.–Sun. 5 a.m.–10.30 p.m.
Baggage wrapping

Wrapping of baggage in a strong plastic film

Airport mapTerminal A, Service Center,
by left luggage

---

Mon.–Sun. 5 a.m.–9.00 p.m.
Baggage wrapping

Wrapping of baggage in a strong plastic film

Airport mapTerminal C

---

Mon.–Sun. 5 a.m.–9.00 p.m.
Baggage porter and baggage transport

Porterservice Berlin

+43 30
609 849 41 

Pharmacy

Shop                Description and location Contact Opening hous
Pharmacy

Medication, drugstore and baby items

Airport mapTerminal A

+49 30 41013869

7 a.m.–9 p.m.
Pharmacy vending machine

First aid kits, drugstore items

Airport mapAfter the security checkpoints
Terminal C, Gates 38–57

---

24 hrs

Postal services

Service Description and location Contact Opening hours
Postbox, stamp machine

Airport map Terminal A, Service Center

---

24 hrs
Postbox

Airport map Terminal A, departure ring, outside Gate 6

Airport map Terminal A, departure ring, outside Gate 12/13

Airport map Terminal C

---

24 hrs
Post office / service desk

Airport map Terminal A, Service Center, by left luggage

---

Mon. – Sun.

9 a.m. - 05.00 p.m.

Tickets / ticket desks

Service Description and location Contact Opening hours
Berlin local public transport / ticket machine

Tickets for Berlin/Brandenburg

Airport mapTerminal A, outdoors,
bus approach

---

24 hrs
Berlin local public transport / desk

Ticket sales, information

Airport mapTegel Boulevard

---

7 a.m.–10 p.m.
Deutsche Bahn / ticket machine

Tickets

Airport mapTegel Boulevard

---

24 hrs

Travel and tourism

Service Description and location Contact Opening hours
5 vor Flug

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41014624

Mon.–Fri. 10 a.m.–7 p.m.
Sat.–Sun. 10 a.m.–6 p.m.
airport 1

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41013708

10 a.m.–7 p.m.
alltours

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41013910

Mon. 9 a.m.–7 p.m.
Sat.–Sun. 10 a.m.–7 p.m.
DER Touristik

Service counter / travel documents

Airport mapTerminal A, departure ring,
outside Gate 2

+49 30 41014608

Acc. to flight schedule
Eurosun

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41403326

10 a.m.–7 p.m.
Last Minute Extra

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41012072

Mon.–Fri. 10 a.m.–8 p.m.
Sat. + Sun. 10 a.m.–7.00 p.m.
last-minute-pur.de

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41701660

Mon.–Sun. 10 a.m.–7 p.m.
l’tur

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41508807

Mon.–Fri. 10 a.m.–7 p.m.
Sat. + Sun. 10 a.m.–6 p.m.
Public holidays 10 a.m.–3 p.m.
spanien.de

Travel agents

Airport mapTerminal A, 1st floor, Travel Market

+49 30 41014877

Mon.–Fri. 10 a.m.–7 p.m.
Sat. + Sun. 10 a.m.–6 p.m.
Thomas Cook

Service counter / travel documents

Airport mapTerminal A, departure ring,
outside Gate 11

+49 180 524106221

Acc. to flight schedule
TUI

Service counter / travel documents

Airport mapTerminal A, departure ring,
outside Gate 4

+49 30 41013188

Acc. to flight schedule

VAT refund

Service Description and location Contact Opening hours
Global Blue

VAT refund

Airport map Terminal A, Service Center

+49 30 41014605

6 a.m.–9 p.m.
innova taxfree group

VAT refund

Airport map Terminal A, by Travelex

Airport map Terminal C, by Travelex

+49 30 41014277

6 a.m.–9.30 p.m.
Kapital Tax Free

VAT refund

Airport map Terminal A, Service Center, by left luggage

+49 30 41013426

Mon.–Sat.

5 a.m.–10.30 p.m.

Premier Tax Free

VAT refund

Airport map Terminal A, by Reisebank

Airport map Terminal A, Service Center, by left luggage

Airport map Terminal A, by Travelex

Airport map Terminal C, by Travelex

---

6.30 a.m.–9 p.m.
Tax Free Germany

VAT refund

Airport map Terminal A, Service Center, by left luggage

+49 30 41013426

Mon.–Sat.

5 a.m.–10.30 p.m.

Tax Free Worldwide

VAT refund

Airport map Terminal A, Service Center, by left luggage

Airport map Terminal A, by Travelex

Airport map Terminal C, by Travelex

+49 30 41013426

Mon.–Sat.

5 a.m.–10.30 p.m.

Other

Service Description and location Contact Opening hours
Bank Reisebank

Currency exchange, deposits, withdrawals, cheques, tax refund

Airport map Terminal A, transfer Terminal D

+49 30 41701355

6.30 a.m.–9 p.m.
Travelex / exchange desk

Currency exchange, deposits, withdrawals, cheques, tax refund

Airport map Terminal A, departure ring, outside Gate 0

Airport map Terminal C

---

5.15 a.m.–9.45 p.m.
FORAM

Passport photos

Airport mapTerminal A, Service Center

---

24 hrs
Hair salon

Hairdressing services

Airport map Terminal A, Service Center

+49 30 41014101

Mon.–Fri. 9 a.m.–7 p.m.
Sat. 10 a.m.–6 p.m.
Sun. 10 a.m.–7 p.m.
Info / Berlin Tourist Info

Tourist information, room reservations, passenger assistance, ticketing

Airport map Terminal A, Gate 2

+49 30 250025

8 a.m.–9 p.m.