Frequently asked questions

  • Is there a tourist ticket?
    Visitors to Berlin can purchase the Berlin CityTourCard or the Berlin WelcomeCard. These are valid for different periods of time. In addition to free travel on public transport, the cards give you discounts on various cultural highlights and sightseeing attractions.
  • What's the quickest way to reach Berlin city centre?
    By Jet Express Bus TXL to Alexanderplatz (City East) or Jet Express Bus X9 to Zoologischer Garten (City West).
  • How long does it take from the airport to Berlin city centre?
    It takes approx. 45 minutes from the airport to Alexanderplatz with the Express Bus TXL (approx. 30 minutes if changing at Central Station (Hauptbahnhof) to catch the S-Bahn). Zoologischer Garten can be reached in approx. 20 minutes with the Express Bus X9.
  • Which tariff zone applies and how much is a ticket from the Berlin Tegel Airport to Berlin city centre?

    The airport is in Zone B. A single ticket valid for Zone AB is required to travel from Tegel into the city (e.g. Berlin-Alexanderplatz, Berlin-Hauptbahnhof or Berlin-Zoologischer Garten). This costs €2.70 for adults and €1.70 for children aged 6–14.

  • Where can I change to the S-Bahn and U-Bahn network?
    The Express Bus TXL will take you to the S-Bahn station Beusselstraße in just 10 minutes. Here you can change to the S-Bahn circular line. The U-Bahn network is just a five-minute drive with the Express Bus X9 via the U-Bahn station Jakob-Kaiser-Platz.
  • Where can I buy tickets?

    Tickets can be purchased at the ticket desks in the main terminal (beside airport information) or at the ticket machines outside Terminal A. Please remember to validate your ticket when you get on the bus. VBB tickets are not valid for long-distance travel.

  • Can I use a single ticket for further travel in the city?
    No, a single ticket is valid for a maximum of two hours and entitles you to travel with any number of changes towards your destination via the usual travel route or one necessitated by network alterations.

    If you plan to continue travelling around the city on public transport, we recommend buying a day ticket or a group ticket.

Airport Info

+49 30 60911150


Our airport information staff can be reached 24/7.