Services A-Z

All the comfort and well-being you need from a customer-oriented airport. A comprehensive retail mix is set to ensure the various needs and expectations of customers are met in a stress-free environment. This is where our range of services, expertise, service orientation and above all friendly staff play a key role.
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alltours Reisecenter Logo

alltours Reisecenter

The spacious 160m2 alltours Travel Center offers holidaymakers and travellers a comprehensive range of bespoke services. The friendly staff look forward to helping in any way they can, from answering brief enquiries to compiling complex holiday itinerar...

Avis Logo


Customers expect fast and uncomplicated rental service. That’s why Avis gives top priority to optimum customer service.  Countless awards document the high standard of service at Avis.

Berliner Volksbank

Berliner Volksbank Cash Machines

At four points, both landside and airside, visitors and passengers have access to Berliner Volkbank cash machines.

Deutsche Bank Logo

Deutsche Bank

Deutsche Bank shows its colors at BER: the Investment & FinanzCenter at the airport is one of the bank's most advanced and modern branches in Germany. The innovative self-service area is open around the clock. Individual consultations take place in the ...

Enterprise Logo


For business travel, a short trip to Berlin or a holiday in Germany, Enterprise Rent-A-Car offers national and international travellers the perfect rental vehicle for every occasion at its airport branch at Berlin Brandenburg Airport Willy Brandt.

Europcar Logo


The design of the Europcar station reflects the high standards the car hire company sets in service and quality. On the spacious 165m² area with modern design features Europe's biggest car hire company  offers a choice of information points and entertai...

Global Blue Logo

Global Blue

With its tax-free service, Global Blue sets high standards in shopping tourism. For many foreign tourists and business travellers, shopping is part of the whole travel experience. Global Blue offers international visitors an expert and friendly  refund ...

hairport Lounge

Hairport Lounge

The new Hairport Lounge - an oasis amid the hectic pace of the airport hustle and bustle: The Hairport Lounge offers a wide range of products and services to pamper skin and hair, including hairdressing and beauty treatments combined with expert advice ...

Hertz Logo


The Hertz rental car station is the starting point for all guests at the airport who want to continue their journey quickly and conveniently on four wheels. The Hertz staff will be pleased to answer any questions or provide advice on the choice of a sui...

LandesBank Berlin

Landesbank Berlin Cash Machine

Passengers can find a Landesbank Berlin cash machine on the Market Place after security checks.