Faster baggage check-in with self-service bag drop in Schönefeld

Self Service Bag Drop

The first two check-in lanes for the automatic "self-service bag drop" (SBD) have been in operation at Berlin Schönefeld Airport since January 2015. In Terminal D, two counters handling Norwegian flights have been equipped with this innovative solution. The new system enables passengers to check in their baggage themselves, thereby saving time.

Passengers have reacted very positively at airports where the automatic check-in lanes have already been available for some time. And after a mere four months of operation in Schönefeld, passengers are very satisfied as operation is easy and waiting periods are shorter.

Practical feasibility and acceptance of the new solution have already been proven in everyday airport operations: to date, more than ten million items of baggage have been checked in all over Europe at the facilities offered by the Norwegian manufacturer DSG Systems. The system is successfully in operation at airports in Barcelona, Stockholm, Copenhagen and Oslo, for example.

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