Easter Holidays 2018


As the Easter holidays in Berlin and Brandenburg begin, Schönefeld and Tegel airports can count on an increased footfall. The airport company estimates to cater to more than 1.5 million passengers over both holiday weeks (24th March – 8th April). At the start of the holiday period alone (24th – 26th March), both airports expect around 2,100 flights with an estimated 265,000 guests.

General Service Tips


Due to the high level of traffic, passengers are recommended to inform themselves about their flight status and luggage regulations online or via telephone, as well as make use of the free online check-in services offered by many airlines. Passengers are further advised to arrive at the airport early and pass through security as quickly as possible.

Useful tips are also available on the Federal police website:

Berlin Airport App
Passengers can review all important airport information, as well as specific flight details via the "Berlin Airport" app (Android and iOS). Passengers who have Bluetooth activated receive push-notifications with orientation information as well as information regarding their stay at the airport.

At a Glance
The most important information concerning orientation and your stay at the airports is clearly and compactly available on the overview page


_Free Airport Wi-Fi
Round the clock, free Wi-Fi is available at Schönefeld and Tegel airports (Hotspot „_Free Airport WiFi“). The user isn't required to share their details and after accepting the terms and conditions, you'll be online.

Contacts and Online Services
Passengers and travellers can receive information 24/7 via the following channels:
• Airport information: +49 30 60 911 150
• Website: www.berlin-airport.de/en
• Twitter: www.twitter.com/berlinairport
• Berlin Airport app (Android and iOS)

Water for €1
In the Heinemann duty-free shops at security, passengers can buy un-chilled mineral water in a 0.5 litre Tetra Pak for one euro. This great value water is available at both airports, except Terminal A in Tegel.

Luggage Tracing and Damage
The respective airlines are responsible for lost and damaged luggage. Passengers can find contact information via the airport websites using their flight number:

Berlin Schönefeld Airport


Because all departure gates at Berlin-Schönefeld are accessible from all security lines, in the event of longer waiting times, it can be advantageous to queue for an alternative security services to that of your departure terminal. Passengers should inform themselves using the on-site monitors about the current wait-times. Because security capacities can change rapidly, passengers should always allow sufficient time at the airport.
Passengers can also find information on the waiting-times at security points in Schönefeld here:

Terminal C SXF

Terminal C
Passengers who only fly with hand luggage and already have their boarding passes can use the Schönefeld Airport security in Terminal C.

Parking Space Offer
Around 2,000 parking spaces are available for passengers at Berlin-Schönefeld, 820 of which are in car park P4. Additionally, there is the opportunity to use car park P3 at the future Berlin Brandenburg airport and take the free shuttle service, which drives to Schönefeld every 30 minutes. Spaces can be booked online from 39€ per week, subject to availability.

Berlin-Tegel Airport


Passengers in Berlin-Tegel can make use of the offer for the airside C-Lounge in Terminal C. For a fee of €36 (payable via credit card and PayPal), passengers can use the lounge for up to three hours.

Airport Info

+49 30 609160910


Our airport information staff can be reached 24/7.