Customer service

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We value your opinion! To improve our service at Schönefeld and Tegel Airports, we need your experiences, criticism and of course, your praise. We will process your message as soon as possible.

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Lost luggage Please enter your flight number or airline:*

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Personal information

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Airport Info

+49 30 60911150

@berlinairport

Our airport information staff can be reached 24/7.

Issue

Your request

Personal information

Address

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Airport Info

Arrivals and departures

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Shops and restaurants