Customer service

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We value your opinion! To improve our service at Schönefeld and Tegel Airports, we need your experiences, criticism and of course, your praise. We will process your message as soon as possible.

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Lost luggage Please enter your flight number or airline:*

Your request

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Personal information

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Airport Info

+49 30 609160910

@berlinairport

Our airport information staff can be reached 24/7.

Issue

Your request

Personal information

Address

Contact details

Airport Info

Arrivals and departures

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At the airport

Shops and restaurants