Customer service

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We value your opinion! To improve our service at Schönefeld and Tegel Airports, we need your experiences, criticism and of course, your praise. We will process your message as soon as possible.

Personal information

Address*

Last name*

First name*

Passenger with reduced mobility

Name*

Address

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Contact details

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Mobile

Your request

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Date*

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Issue

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Departure

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Flight number

Airline

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Flight from

Airport Info

+49 30 60911150

@berlinairport

Our airport information staff can be reached 24/7.

Personal information

Address

Contact details

Your request

Issue

Airport Info

Arrivals and departures

To and from the airport

At the airport

Shops and restaurants