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Legal information and data protection (April 2019)

Disclaimer

Flughafen Berlin Brandenburg GmbH (FBB) has carefully researched and compiled the information and other contents of its digital information and service offers. The access and use of the digital information offers of FBB are principally possible for everyone by complying with these terms of use. The possibilities for using the digital offers are subject to the technical availabilities and may insofar be subject to restrictions.

  • Right to make changes

    All details are without obligation and non-binding. We reserve the right to change and/or delete our website and contents contained therein in full or in part at our own discretion at all times without prior notice, to add new contents or to discontinue its operation.

  • References (links) to other websites

    We use links, which refer directly or indirectly to other internet presences. Internet presences of third parties are not subject to our control or our influence with regard to their contents and design. References or links to websites of third parties shall not establish any responsibility on our part for the information and contents made available there. Therefore, we shall not assume any liability for unlawful, inaccurate or incomplete contents on websites of third parties and for damages, which were caused owing to the use of a content behind a link. This shall not apply in cases of wilful or grossly negligent breaches of obligations on our part as well as with damages from the injury to life and limb or to health, which were caused by us due to wilful intent or negligence.

  • Rights of use

    All texts, images, videos, graphics, sounds are subject to the protection of copyright. They may only be used in full or as excerpts for personal, not for commercial use. This permission shall not include the use of images, which are subject to the copyright of third parties.

    The contents may neither be changed, nor used on other websites or interconnected computers without our written permission. The user undertakes not to use the image and sound material to harm the FBB.

  • Trademark rights

    The logos “FBB”, “BER”, “SXF”, “TXL” and further company designations or company marks are registered trademarks or business designations of FBB that are protected under trademark law. The use of the trademark, the logos and the protected marks is forbidden without a permission of FBB to the contrary.

  • Liability

    All of our digital information and services are created or made available with the greatest care and attention. However, FBB does not assume any warranty for its completeness, freedom of faults and accuracy or the suitability of this information for certain intended uses. In particular no liability is assumed for the accuracy of published flight plans, departure or arrival times as well as availabilities of certain services.

    The use of the contents made available on the digital information offers is carried out at the sole risk of the user. In particular FBB shall not be liable for damages, which result from the installation or the use of downloaded files from the download area, insofar as such an exclusion is permitted by law. Despite an up-to-date virus check liability for damages and impairments by computer viruses and other malware is excluded within the scope of the statutory regulations.

  • Applicable law and place of jurisdiction

    The law of the Federal Republic of Germany shall apply under the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Berlin centre if the user is a merchant or operates for a legal entity under public law or for a special fund under public law. All legal claims or proceedings arising in connection with the website or its use are, insofar as permitted by law, subject to the interpretation and application of the laws of the Federal Republic of Germany. The place of jurisdiction is, insofar as permitted by law, Berlin. 

Data protection information

The protection of your personal data is a matter of trust and important for us. We would like to inform you about our data processing so that you feel secure when using our online service.

You can view these data protection notices at all times under https://www.berlin-airport.de/de/global/rechtliches-und-datenschutz/index.php. You can also print these out or save these by using the functions of your internet browser and downloading a copy of this document to your computer under “Save file as”.

With the registration for newsletters, press releases and further online information offers you must grant us your consent to the processing of your personal data by clicking on a checkbox. By clicking on the checkbox you confirm at the same time that you have acknowledged these data protection notices.

In compliance with data protection law and these data protection notices, the personal data transmitted by you will be processed and used by us in order to be able to offer you a special and secure online experience. We also require your data in order to be able to process orders or enquiries directed at our company. Confidentiality, security and also integrity of your data are important to us when processing your personal data.

  • 1. Data controller of the data processing

    The responsible party for the respective personal data processing and the provision of information is

    Flughafen Berlin Brandenburg GmbH,
    represented by the management
    12521 Berlin

    Phone: +49 30 609160910

    Email: pressestelle@berlin-airport.de

  • 2. Purposes and legal basis of the data processing

    When using our digital information and service offers we process your personal data for various purposes, depending on the type and purpose of the provided applications, the services or the possibility for contact.

    When visiting our digital offers, if you do not register or transmit information otherwise, we collect data, which your browser transmits to our server. Furthermore, we use cookies (small text files). In addition, we only process such personal data, which are necessary in order to be able to make a requested service, information or a service available.

    We have bound service providers as per contract for the provision, support and further development of our digital information offers and commissioned these providers with technical support and development. Service providers are carefully selected by us, are bound to our instructions as per contract and are controlled regularly. In addition, they are equally obligated to the provisions under data protection law.

    Personal data are principally not forwarded to other third parties, unless this is necessary owing to statutory provisions or a court order, you have agreed to the forwarding of such data within the scope of individually granted consents or it is necessary in an individual case for the execution of a contract concluded with you or in order to answer enquiries or complaints.

  • 2.1. Use of digital information services

    With the access to our digital information services such as the website www.berlin-airport.de, cdm.berlin-airport.de, werbung.berlin-airport.de, parken.berlin-airport.de, publications.berlin-airport.de, roadmap.berlin-airport.de, your browser/device automatically sends information to our server and temporarily saves it in the log file. As a standard, we store your IP address, visited URL, the name of the website from which you have visited us, the website which you call of our company as well as the date and duration of your visit to our site. In addition, the status and the transferred data volume are recorded within the scope of an enquiry, additionally product and version information about the used browser and the operating system of your computer.

    The data will not be used except in an anonymised form for statistical purposes as well as for guaranteeing the system security and system functionality. This information is used to collect statistics on which digital services are most frequently used in order to better understand which information you are looking for and want to find on our site. We use these data for the operation of our digital services, in particular to determine and remedy faults as well as system attacks in order to be able to determine the capacity utilisation and to make adjustments or improvements. The legal basis for the processing is our previously described special interest according to Art. 6 Para. 1 S. 1 lit. f General Data Protection Regulation (GDPR). These data are erased regularly after achievement of the purpose.

    You have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. You can send your objection to us informally by using the contact data stated under Point 1 “Data controller of the data processing”.

    When exercising your objection we request you to present the reasons why we should not further process your personal data. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

  • 2.2. Mailings

    With your consent you can subscribe to the most varied mailings (e.g. newsletters, press releases) all relating to the work and services of the FBB and its subsidiaries. For the contents of the mailings please refer to the respective registration forms.

    For the respective despatch of the mailings, we collect the information requested in the respective registration mask, but mostly your e-mail address in addition to your name. With certain newsletters, such as for example the Corporate Travel News, the Travel News and the FBB press releases information regarding the company, professional title, address and telephone number is also collected. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to regularly send you our mailings with a personal address regarding the concrete events, services, relating to the Airport Marketing or fields of interest. In addition, we can improve statistical and anonymised evaluations relating to requested information. The legal basis of the data processing for mailings is Article 6 Para. 1 S. 1 lit. a GDPR and is based on your consent.

    The consent and registration is exclusively carried out in the so-called Double-Opt-In-procedure, with which you complete your registration by confirming your deposited e-mail address. In addition, we respectively store your IP addresses and times of the registration for the newsletter in order to be able to prove the registration and, if applicable, to be able to investigate possible misuse.

    You can revoke your consent to the sending of the mailings at all times with effect for the future and thus cancel the mailing. For this purpose, you can either use the link provided in the mailing or you can send us an e-mail for the Berlin Airport News and the press releases to pressestelle@berlin-airport.de respectively for the Corporate Travel News and Travel News to marketing@berlin-airport.de or a message to the contact data stated under 1). Your revocation will lead to the erasure of the stored personal data with regard to the respective mailing subscription. A new registration is principally possible again at all times.

    We use the following companies for the sending of newsletters: 

    • Newsletter Corporate Travel News and Travel News: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA
    • Newsletter Berlin Airport News and press releases: Infopark AG, Kitzingstraße 15, 12277 Berlin

    We exclusively make the data that are necessary for the despatch available to the service providers. All service providers have been selected carefully, are bound to our instructions as per contract and are controlled regularly.

  • 2.3. Contact via online forms, e-mails, telephone and post

    In case of questions, suggestions and contacts of all kinds, you have the possibility to contact us via provided contact forms, by e-mail, telephone and post. When using e-mails, post or telephone you will decide yourself which information you would like to make available to us. Various data are collected in case of contact forms, depending on the contact form, in order to be able to process your enquiry, indications or suggestions expediently. At least salutation, name, valid e-mail address and a description of the concern are necessary to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to process and answer your message. The legal basis for the data processing is Article 6 Para. 1 S. 1 lit. f GDPR and is based on a legitimate interest of our company, which comprises the effective processing of the enquiries directed at us.

    Insofar as corresponding contact forms on the respective digital information offers are allocated to concrete contact partners or organisation units, these persons or organisation units will also receive the message created by you. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be ground handling service providers, security staff service providers, cleaning service providers, federal police force, state police force, Deutsche Flugsicherung, and airlines. The forwarding to third parties for examination and reply to your enquiry/complaint is based on the previously described legitimate interest according to Art. 6 Para. 1 S. 1 lit. f GDPR, insofar as processing is not possible without a corresponding examination or preliminary work by third parties.

    If you use contact forms, with which a contact of a third party is listed on the right edge of the website in the field “contact partner”, then your enquiry will be transmitted directly to the company stated in the field “contact partner”. In this case FBB will forward your personal data directly. The respective third party company is insofar exclusively responsible for the data processing and the rights and obligations from the data protection.

    The personal data collected by us are exclusively processed for the purposes of processing your enquiry or your concern.

    Your enquiries are principally stored after completion of the processing up to three years for the purpose of tracking the answer or in case of a renewed contact on your part and will subsequently be erased, unless a longer storage of the data is stipulated by special storage deadlines according to regulations under commercial or tax law. Email correspondence is principally archived by taking the storage regulations under tax law into consideration and will only be erased after expiry of this time. In justified cases we reserve the right to store correspondence and other documents with personal data as long as this may be necessary in our legitimate interest according to Art. 6 Para. 1 S. 1 lit. f GDPR. This is, for example, the case if the documents may be required for the defence against legal claims or for asserting legal claims within the scope of the statutes-of-limitations.

    You have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as a justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. You can send your objection to us informally. For this purpose please use the same communication means, which you previously used in order to contact us.

    When exercising your objection we request you to present the reasons why we should not further process your personal data. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

  • 2.4. Notifications & complaints for noise protection & aircraft noise

    In case of questions and complaints regarding the noise protection programme of FBB or with regard to flight movements and aircraft noise you have the possibility to contact us via provided contact forms. Depending on the contact form you have to provide various data in order for us to be able to thus process your enquiry or complaint in a useful manner. Required are salutation, name, valid e-mail address, address, property address and description of the concern in order to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to process and answer your message. The legal basis of the data processing is Article 6 Para. 1 S. 1 lit. a GDPR and is based on your voluntarily granted consent.

    Your messages are principally processed within the company and, insofar as necessary, made available to various divisions of the company for processing. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be the Deutsche Flugsicherung, airlines or within the scope of the noise protection programme service providers for the processing of the respective noise protection application (e.g. engineering offices for the technical assessment of the claim). Forwarding to third parties for examination and replying to your enquiry/complaint is based on a legitimate interest of FBB according to Art. 6 Para. 1 S. 1 lit. f GDPR, insofar as processing is not possible without a corresponding examination or preliminary work by third parties.

    The personal data collected by us are exclusively processed for the purposes of processing your enquiry or your concern.

    Your enquiries are principally stored for three years after completion of the processing for purposes of comprehensibility and, if applicable, a renewed contact, unless a longer storage deadline is to be applied according to regulations under commercial or tax law. This can, in particular, be the case with activities for concrete noise protection applications. The data are principally necessary as long as they are required to prove the fulfilment of claims or the compliance with obligations and insofar as statutory storage regulations exist, for example according to commercial, tax or civil law. We will accordingly erase personal data with regard to noise protection application documents with which after examination there is no claim for noise protection measures 6 years, incomplete applications as well as completed processing of applications 10 years after termination of the processing, however, 5 years at the earliest after commissioning of the Berlin Brandenburg Airport in order to comply with the storage regulations, the obligations to provide proof of the planning approval as well as the statute-of-limitations for the claim.

    You can revoke the consent pursuant to Art. 6 Para. 1 S 1 lit. a GDPR to the processing of your data for the processing of your enquiry at all times with effect for the future. For this purpose you can inform us informally by using the contact data stated under Point 1 “data controller of the data processing” or send an email to “schallschutz_kontakt@berlin-airport.de” (noise protection) or “fluglaerm@berlin-airport.de” (aircraft noise).

    You also have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. For this purpose please use the previously described, same contact possibilities.

    When exercising your objection we request you to present the reasons why we should not process your personal data further. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

  • 2.5. Parking space reservation and booking

    APCOA PARKING Deutschland GmbH lets parking spaces at Berlin Schönefeld Airport online. All data in this context will be collected and processed by the parking operator APCOA. The respective business terms and conditions and data protection notices of the service provider shall apply accordingly, which is also responsible for the respective data processing activities and guarantee of rights of data subjects. 

  • 2.6. Airport Visitor Tours

    Within the scope of our digital service you can book airport tours. All information is requested in the booking form and the further input masks, which is necessary for carrying out the respective tour, including the necessary information regarding tour escorts. In particular the type of requested tour, the date of the tour, number of participants, form of address, name, address of the person making the booking, e-mail address, telephone number and date of birth are collected. The name and the date of birth of each participant are additionally stored. All mandatory details are marked with an asterisk. Further details are voluntary. The legal basis for the data processing is Article 6 Para. 1 S. 1 lit. b GDPR as the data processing is necessary in order to fulfil the contract regarding the visitors tour.

    Insofar as personal data are used by the FBB for own advertising purposes, this is based on Article 6 Para. 1 S. 1 lit. f GDPR and is in our legitimate interest for product-related own advertising. A forwarding of your personal data to third parties is not carried out without your explicit consent, if this is not necessary to provide the service or to execute the contract or owing to statutory obligations to provide information, for example from authorities.

    You have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as justified data processing is carried out according to Art. 6e or Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. You can send us your objection informally, using the contact data stated under Point 1 “Data controller of the data processing”, or you can write an e-mail to “livekommunikation@berlin-airport.de”.

    When exercising your objection we request you to present the reasons why we should not further process your personal data. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

    The data are processed for the preparation, execution and settlement of the respective airport tour. After the booking you have the possibility to log-in with your e-mail address and your booking number for the respective booking once again in order to change or supplement the participant data for the booking up to 72 hours before the start of the tour.

    We use the software solution of the company dasburo.de (dasburo.de Kommunikations GmbH, Muskauer Str. 30, 10997 Berlin) for the entry and management of your booking. It exclusively processes your data at our order. The service provider has been selected carefully, is bound to our instructions as per contract and is controlled regularly. With each access to the online sites of the visitor tool usage data are transmitted by the respective internet browser and stored in the protocol files, the so-called server logfiles. The data records stored hereby contain the following data: Date and time of access, name of the page accessed, IP address, URL from which you came to the website, the amount of data transferred, as well as product and version information of the browser used.

    The FBB uses the payment processing service provider Braintree for the payment processing of the visitor tour booking. Braintree is made available by PayPal (Europe) S.à.r.l. et Cie, S.C.A., (R.C.S. Luxembourg B 118 349), 22-24 Boulevard Royal, L-2449 Luxembourg.

    Your personal data will be erased after the expiry of the statutory storage obligations. Personal data relating to the participants of a visitor tour are principally erased after 90 days after the execution of the respective tour. Personal data of the orderer will be archived according to the stipulations of the Fiscal Code (AO) and will be erased after expiry of the statutory storage regulations.

  • 3. Use of cookies & web analysis

    So-called cookies are used when using the digital information services of the FBB mentioned above. Cookies are small text files, which the server creates through your browser and which are stored on the hard disk. Cookies will not become part of your system. They serve to recognise the internet browser again. The majority of browsers are set so that they accept cookies automatically.

    Cookies serve to facilitate the use of our offer for you and to ensure the user-friendliness of the website. We use session cookies (session keys) for this purpose. Session cookies are deleted automatically after leaving our online media.

    We furthermore use temporary cookies in order to optimise the user-friendliness, which are stored on your terminal device and are valid for between 10 minutes and 2 years. You will be informed about the use at the beginning of the respective visit to our online media. If you visit our online media once again the used browser as well as available cookies will be recognised automatically and will be used for statistical purposes. This way you do not have to re-enter some data and can use our services faster. These cookies will be automatically marked as invalid after a respectively defined period of time and will be erased in line with your browser settings.

    Within the scope of the use of the aircraft noise forecast we use a cookie in order to improve the user-friendliness. Insofar as you deposit your address that is to be examined with the aircraft noise forecast, this will be stored in the cookie and, when the website is called once again, it will be used in line with the aircraft noise forecast in order to visualise your address on the available map. You can erase the cookie at all times via your browser settings.

    The legal basis for the use of cookies is our legitimate interest in the optimisation and improvement as well as the function security of our online services according to Article 6 Para. 1 lit. f GDPR as well as your consent according to Article 6 Para. 1 lit. a GDPR to the use of cookies for advertising measures, website use statistics or also storage of usage statuses for user-friendliness. You can grant your consent to us at the beginning of the respective visit to our online media by using the banner that is faded in.

    Should you not wish to allow the use of cookies you can set your browser so that it deletes cookies from your hard disk after termination of the internet use, blocks the storage of cookies or informs you about the receipt of a cookie before a cookie is stored. If you reject the storage of cookies or deactivate this in your browser, we cannot ensure that you can use all of our services without restrictions. The deletion of cookies after completion of the use of our internet presence has no implication on the usability of the offer of FBB.

  • 3.1. Google Analytics

    Our websites and mobile web applications use Google Analytics, a web analysis service of the company Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and which enable an analysis of the use of the website by you. The information about your use of this website generated by the cookies (including your IP address) are transferred to a server of Google in the USA and stored there. Google will use this information in order to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide further services associated with the website use and the internet use. Google will also, if applicable, transfer this information to third parties, if this is stipulated by law or insofar as third parties process these data by order of Google. Google will in no way connect your IP address with other data from Google. For more detailed information please refer to the data protection notices of Google Analytics (https://policies.google.com/privacy?hl=de).

    You can prevent the installation of the cookies by a corresponding setting of your browser software by downloading and installing a browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you that, in this case, you will if applicable not be able to use all functions of this website in full. When using Google Analytics Flughafen Berlin Brandenburg GmbH implements the anonymisation of IP addresses by using the Google “anonymizeIP” code. Your IP address is hereby only recorded by Google in an abbreviated form within member states of the European Union or in other contracting states of the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Google in the USA and abbreviated there.

  • 3.2. YouTube

    We use YouTube in our online offers. The YouTube software uses cookies for the data collection and the statistical data evaluation. YouTube uses cookies among others for the entry of reliable video statistics, in order to avoid fraud and to improve the user-friendliness. By the YouTube cookies we receive statistical values relating to the calls of individual videos embedded in the website without a reference to the respective user.

    The embedded videos of YouTube are used within the scope of the permitted use by YouTube, which all users must accept. If you notice the infringement of copyrights please report this directly to YouTube.

    We use embedded YouTube videos in the extended data protection mode. This means: YouTube does not store any cookies for a user, who displays a website with an embedded YouTube video player, however who does not click on the video in order to start the playback. If the YouTube video player is clicked on, YouTube can under certain circumstances store cookies on the user’s computer, however no personal cookie information is stored for playing embedded videos. (Source: YouTube “Enable advanced privacy mode for embedded videos”) For more detailed information please refer to the general data protection notices of YouTube https://policies.google.com/privacy?hl=de&gl=de.

  • 3.3. Integration of Google Maps

    We have integrated the offers of Google Maps on our website in order to be able to make the advantages of the interactive location selection available to you within the scope of noise protection and aircraft noise complaints. The legal basis for the data processing is Article 6 Para. 1 lit. f GDPR. By calling the Google Maps function the information is forwarded to Google that you have called the offer from our website.

    The data is transmitted irrespective whether you have set up a Google user account. If you are logged into the user account your data will be allocated directly to your account. You can receive further information relating to the purpose and scope of the data collection and processing by Google in the privacy statement of the company, that can be called under: https://policies.google.com/privacy?hl=de

  • 4. Rights of data subjects

    Revocation of your consent

    A consent granted by you can be revoked for the future at all times. The objection can be exercised or declared towards FBB by letter, e-mail or telephone to the contact details given in this data protection notice. The lawfulness of the data processing activities carried out until the revocation shall remain unaffected by the revocation.

    Right to object in special cases

    You also have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as a justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. The objection can be exercised or declared towards FBB by letter, e-mail or telephone to the contact details given in this data protection notice.

    When exercising your objection we request you to present the reasons why we should not process your personal data further. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

    Further rights

    As a person affected by personal data processing, you can receive information about the data stored relating to your person from the FBB free of charge at all times and without stating any reasons. You can also request the blocking, rectification or erasure of your data insofar as permitted by law. Furthermore, you are entitled to the right to data portability or restriction of the processing under the statutory prerequisites. Please address corresponding claims to the contact addresses given in this data protection notice. The scope and content of the respective rights of data subjects are regulated in Articles 15 to 18 and 20 of the GDPR.

  • 5. Data protection officer & data protection supervision

    If you have any questions and suggestions with regard to data protection you can also contact the data protection officer of our company at all times. Send a corresponding message to us for this purpose to:

    Flughafen Berlin Brandenburg GmbH
    Data protection officer
    12521 Berlin

    In addition, in case of corresponding facts there is the possibility at all times to lodge a complaint about the personal data processing at the state data protection officer of the state of Brandenburg, who is responsible for FBB, or at any other state data protection supervisory authority.

Airport Info

+49 30 609160910

@berlinairport

Our airport information staff can be reached 24/7.