Mobile services

Our information hotline will be pleased to help you with general enquiries and can be reached by telephone at the local rate on +49 30 60911150. In addition to this, we provide service information and offer you ways of contacting us through various online channels. So whether you are at home or out and about, you can choose to be kept updated with the latest information and can send us your service enquiries – free of charge, of course.

App for iOS and Android

The official iPhone and Android apps for Berlin Schönefeld (SXF) and Berlin Tegel (TXL) airports provide passengers and those meeting them at the airport with all the information about their flight and the services at the airport.

The most important functions of the Berlin Airport App:

  • An overview of all arrivals and departures, including flight details 
  • Practical "My Flight" feature for bookmarking a flight with push notifications on the flight status
  • Sharing flight information via popular sharing services 
  • Book parking for Berlin Schönefeld airport and pay by EC or credit card 
  • Purchase lounge access and pay by Paypal or credit card
  • Purchase observation deck tickets and pay by Paypal or credit card
  • Contact information for the responsible baggage handler in the event of luggage loss or damage 
  • Information on arrival and departure by public transport, car, taxi or rental car 
  • Overview of shops, restaurants and services at the airport
  • Price discounts offered by the airports Berlin Schönefeld (SXF) and Berlin Tegel (TXL) as well as their shops and restaurants

You can download the apps free of charge from the Apple App Store and Google Play Store.

Link to the Apple App Store
Link to the Google Play Store

Notification service by text message and email

We have teamed up with flyamo to provide you with a free notification service, so regardless of whether you are a passenger or are coming to the airport to collect someone you can be kept informed of the latest flight status by text message or email, wherever you are. The notifications inform you about the expected departure or arrival time, possible delays and other changes as well as about the terminal, check-in desk and gate. You can activate the service after first selecting the relevant flight in the “Arrivals and departures” or “Travel planning” section and then clicking on the SMS text message symbol or the respectively labelled button.

Please note that the SMS text messaging service is only available on our German website since the sending of SMS messages is only intended for the German cellular network. The free flight-status information sent by text message or email is a service provided by flyamo GmbH.  


With our Twitter service account @berlinairport we provide information on airport operations in Schönefeld and Tegel in real time and are pleased to answer your questions. In short messages called Tweets, which are no longer than 140 characters, we provide service information in German and English and reply to your enquiries. You can use Twitter on stationary desktop computers as well as on mobile devices.

We can be contacted on the following Twitter page:


Free WiFi is available 24/7 at Schönefeld and Tegel airports. Passengers and visitors must activate the WiFi cards on their mobile devices and select the "_Free Airport WiFi" network.

Airport Info

+49 30 609160910


Our airport information staff can be reached 24/7.