Netiquette for Berlin Airport social media channels

We enjoy your posts, comments and photos on our social media channels. In order to guarantee open and honest discussions for everyone, we ask you to take note of our Netiquette.

Respect and tolerance

Schönefeld and Tegel airports connect Berlin with the rest of the world. Xenophobic, racist, sexist, pornographic, unethical or violence-glorifying content have no place on our channels. The same applies to defamatory statements, insults and abuse. Subjective posts of this sort will be deleted and the sender will be blocked.

Looking for dialogue

On this page, all users should be offered a place for discussion. A social network is about engaging in dialogue with each other. Saturating the channels with countless posts is disturbing for many users. Destructive statements which inhibit communication among users should be avoided. This also applies for inappropriate content.

No commercial, unlawful or improper content

Spam, commercial posts containing advertisements and illegal and incorrect content will be deleted from our channels. Repeated occurrences may lead to the sender account being blocked by us.

Look out for your data

Social media accounts are public and can be viewed by all users. You should therefore pay attention to what content you post and comment, and also check your profile settings.

Personal data

The publishing, sending or otherwise disclosing the personal data of other users or third parties (e.g. telephone numbers or email addresses) is prohibited on our social media channels.

No copyright infringement

Please be aware of copyright when publishing your posts, and only post pictures or other content that you have created yourself.

Non-binding information

The information and other content on our social media channels has been carefully researched and compiled by us. However, we assume no liability or responsibility for the accuracy, completeness or topicality of the data. This also applies to all data relating to flight plans.

Subject to change

All information is non-binding. We reserve the right to change, supplement or delete our social media presence as a whole and the individual channels operated by us, without special notice.

Response times

Our social media team will always answer your questions as quickly as possible. In some cases, however, a response may take some time. Thank you for your understanding.

With this Netiquette, we want to enable everyone to have a profitable discussion on our social media channels. The expression of your different opinions and objective criticism will be gladly received by us. We reserve the right to filter and delete posts that violate the Netiquette and, where appropriate, block users and report them to the respective operators of the social media platforms. We look forward to establishing a dialogue with you.

Informacja lotniskowa

+49 30 609160910


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